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I’ve had the Fitbit One for several weeks now and wanted to share my experience with those interested in purchasing the product.
TL;DR version - if you want an awesome & trendy fitness gadget that will feed your data-hungry brain & motivate you: invest in a heart rate monitor & spend $5 on an old school pedometer. I am still a huge fan of my Polar FT4 HRM even after the novelty wore off & use it whenever I work out.
Pros: long battery life, synchs with My Fitness Pal, good customer service team, vibrate alarm, pretty nifty iPhone app
Cons: pricey for a glorified pedometer, easy to lose, sleep tracking is not very accurate & inconvenient to use, no locator/lost feature
If you feel sticker-shocked by the $99 price tag, congratulations, you know the value of a dollar. This is definitely a disposable-income-type-of-purchase. It has cool features, but the real value is in being aware of your activity levels, and you can get that for less than $99. There are many tools you can purchase that will increase your endurance & fitness prowess, I recommend weighing your options before buying this One.
My Advice: get a cheap pedometer and wear it for a week - how does the knowledge help you and what does it prompt you to change? If it truly empowers, inspires and motivates you - consider splurging on a Fitbit or similar product. If it is an investment that will increase your activity and excitement about exercise & being healthy then it may just be worth it.
I found the Fitbit One to be super easy to lose and I didn’t (and still don’t) wear it 24/7. This changes the accuracy of course, which brings me to reiterate that the biggest value in the device is increasing awareness & creating enthusiasm about physical activity. I used it for tracking sleep for about a week, but it was a drag to hit the “asleep” button on my phone every night at the moment I felt myself drifting asleep and it was not all that accurate, as mentioned in many other reviews. On the plus side, I love that it synchs to My Fitness Pal and am impressed with the battery life. When I did sleep with the “sleep wrist band” I admittedly liked the vibrate alarm feature.
Considering the price point, current technology available, and tiny size of the One, I am disappointed and surprised it doesn’t have any tracking capability to pinpoint the device if lost - even Tile has this, and it could run off of Bluetooth in a limited area. This is a huge flaw and I expect it will be addressed & improved eventually.
My friend Amy sold me on buying the One. She wears it regularly and clips it to her bra. Her tip: if you lose your device, set a vibrate alarm from your phone and hope that you can hear the buzz. You may just discover it in your nightstand.
On Customer Service: I lost my clip (not the actual Fitbit device) while I was on an errand and sent an email to customer service requesting a replacement. They told me it would be $14.95 + shipping. I emailed them back with a link to a blog, where a woman said they sent her a brand new Fitbit after she lost it. I explained it was very easy to lose and I would not likely continue using it without the clip. I asked if they would consider switching it out for the watch/wrist version instead. They decided to send me a free clip. Moral(s) of the story - never take no for an answer and their customer service isn’t bad.
I haven’t tried out the Jawbone UP or other Fitbit devices and would be interested in hearing your 2 cents! Do you have the Fitbit One and feel differently, I’d love to read your feedback.
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